Microsoft Teams desktop client launch failure resolved after update rollback
Updated:
· First: 20.04.2026 12:40
· 📰 1 src / 1 articles
Microsoft reverted a service update for Microsoft Teams desktop clients after it caused widespread launch failures. Affected users experienced a loading screen hang and an error stating: "We're having trouble loading your message. Try refreshing." The issue stemmed from a regression in the Teams client build caching system that pushed older client builds into an unhealthy state. This impacted Teams users globally, though the exact scope (user count or regions) was not disclosed. Microsoft confirmed the automated recovery system remediated the issue before reverting the update, requiring impacted users to fully quit and restart the Teams client to apply the fix.