Meta AI-powered support tools abused in Instagram account recovery flow
Security Tool/Service
Updated: 02.06.2026 18:47
· First: 02.06.2026 18:47
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· H score: 30
Instagram accounts were hijacked after attackers abused Meta’s AI-powered support tools to pass recovery checks and change the recovery email, creating a direct failure in automated identity verification. The abuse reportedly leveraged selfie verification and AI-generated video and could bypass 2FA, leaving victims stuck in AI-only support loops with no human escalation. Reported targets included a White House team account, Jane Manchun Wong, @hey, and @korn, and Meta said the issue had been resolved and impacted accounts were being secured.