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Microsoft Lifts Multiple Windows 11 24H2 Safeguard Holds

First reported
Last updated
1 unique sources, 2 articles

Summary

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Microsoft has lifted multiple compatibility holds that previously prevented Windows 11 24H2 upgrades on devices with specific hardware and software configurations. The latest hold removed was for devices with integrated cameras due to a face detection bug causing app freezes. This bug was fixed, and the update block was lifted on September 22, 2025. Additionally, a safeguard hold for devices with Dirac audio software was removed on September 11, 2025, allowing eligible devices to upgrade to Windows 11 24H2. The issues affected systems with Dirac audio improvement software, leading to problems with audio device detection and integrated speakers. The incompatibility was traced to the cridspapo.dll component of the audio processing software. Affected users reported that Bluetooth headsets, speakers, and integrated speakers stopped functioning after the upgrade. A new driver addressing the issue is available via Windows Update.

Timeline

  1. 22.09.2025 19:56 1 articles · 7d ago

    Safeguard hold for Windows 11 24H2 on devices with integrated cameras removed

    Microsoft has removed a compatibility hold that prevented devices with integrated cameras from installing Windows 11 24H2 due to a face detection bug causing app freezes. The bug was fixed, and the update block was lifted on September 22, 2025. This allows eligible devices to upgrade via the Windows Update release channel.

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  2. 15.09.2025 16:48 1 articles · 14d ago

    Safeguard hold for Windows 11 24H2 on Dirac audio devices removed

    Microsoft has lifted the safeguard hold that prevented Windows 11 24H2 upgrades on devices with Dirac audio software. The hold was removed on September 11, 2025, and a new driver addressing the compatibility issues is available via Windows Update. The issue affected audio device detection and integrated speakers, traced to the cridspapo.dll component.

    Show sources

Information Snippets

  • The safeguard hold was initially implemented in December 2024 due to compatibility issues with Dirac audio software.

    First reported: 15.09.2025 16:48
    1 source, 1 article
    Show sources
  • The issue affected systems with Dirac audio improvement software, causing problems with audio device detection and integrated speakers.

    First reported: 15.09.2025 16:48
    1 source, 1 article
    Show sources
  • The incompatibility was related to the cridspapo.dll component of the audio processing software.

    First reported: 15.09.2025 16:48
    1 source, 1 article
    Show sources
  • Affected users reported that Bluetooth headsets, speakers, and integrated speakers stopped functioning after the upgrade to Windows 11 24H2.

    First reported: 15.09.2025 16:48
    1 source, 1 article
    Show sources
  • Microsoft has released a new driver via Windows Update that addresses the issue.

    First reported: 15.09.2025 16:48
    1 source, 1 article
    Show sources
  • The safeguard hold was removed on September 11, 2025, allowing eligible devices to upgrade to Windows 11 24H2.

    First reported: 15.09.2025 16:48
    1 source, 1 article
    Show sources
  • Microsoft has removed a compatibility hold that prevented devices with integrated cameras from installing Windows 11 24H2 due to a face detection bug causing app freezes.

    First reported: 22.09.2025 19:56
    1 source, 1 article
    Show sources
  • The issues were triggered when using the Camera app, Windows Hello with facial recognition sign-in options, and other apps that utilize the integrated camera on affected PCs.

    First reported: 22.09.2025 19:56
    1 source, 1 article
    Show sources
  • The update block hold (safeguard ID: 53340062) was added to prevent customers from installing the Windows 11 2024 Update on affected devices and has been lifted after Microsoft fixed the bug causing the compatibility issues.

    First reported: 22.09.2025 19:56
    1 source, 1 article
    Show sources
  • Eligible devices with no other safeguard hold should now be able to install Windows 11, version 24H2 via the Windows Update release channel.

    First reported: 22.09.2025 19:56
    1 source, 1 article
    Show sources
  • Microsoft has lifted multiple other compatibility holds since the start of the year, but Windows 11 24H2 upgrades are still blocked for devices with wallpaper customization software, incompatible Intel Smart Sound Technology (SST) audio drivers, and SenseShield Technology code-obfuscation drivers.

    First reported: 22.09.2025 19:56
    1 source, 1 article
    Show sources

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