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Microsoft Lifts Multiple Windows 11 24H2 Safeguard Holds

First reported
Last updated
1 unique sources, 3 articles

Summary

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Microsoft has lifted multiple compatibility holds that previously prevented Windows 11 24H2 upgrades on devices with specific hardware and software configurations. The latest holds removed were for devices with SenseShield Technology's sprotect.sys driver and wallpaper customization applications. Additionally, earlier holds were removed for devices with integrated cameras due to a face detection bug and for devices with Dirac audio software causing audio device detection issues. The issues affected systems with various software components, leading to problems such as blue or black screen of death (BSOD), desktop icon issues, and audio device malfunctions. Microsoft has released updates and new drivers to address these compatibility issues, allowing eligible devices to upgrade to Windows 11 24H2 via Windows Update. Users may encounter warnings about potential incompatibilities during the upgrade process and are advised to update or uninstall problematic applications.

Timeline

  1. 17.10.2025 20:22 1 articles · 23h ago

    Safeguard hold for Windows 11 24H2 on devices with SenseShield Technology's sprotect.sys driver removed

    Microsoft has lifted a compatibility hold that prevented Windows 11 24H2 upgrades on devices with SenseShield Technology's sprotect.sys driver due to a known issue causing a blue or black screen of death (BSOD). The update block was removed on October 15, 2025, after the security.sys driver was updated to resolve the compatibility issue.

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  2. 17.10.2025 20:22 1 articles · 23h ago

    Safeguard hold for Windows 11 24H2 on devices with wallpaper customization applications removed

    Microsoft has removed a compatibility hold added in September 2024 for wallpaper customization applications causing various problems with desktop icons, wallpapers, and virtual desktops. The safeguard hold was removed on October 15, 2025, allowing eligible devices to upgrade to Windows 11 24H2 via Windows Update. Users may see warnings about potential incompatibilities during the upgrade process.

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  3. 22.09.2025 19:56 1 articles · 26d ago

    Safeguard hold for Windows 11 24H2 on devices with integrated cameras removed

    Microsoft has removed a compatibility hold that prevented devices with integrated cameras from installing Windows 11 24H2 due to a face detection bug causing app freezes. The bug was fixed, and the update block was lifted on September 22, 2025. This allows eligible devices to upgrade via the Windows Update release channel.

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  4. 15.09.2025 16:48 1 articles · 1mo ago

    Safeguard hold for Windows 11 24H2 on Dirac audio devices removed

    Microsoft has lifted the safeguard hold that prevented Windows 11 24H2 upgrades on devices with Dirac audio software. The hold was removed on September 11, 2025, and a new driver addressing the compatibility issues is available via Windows Update. The issue affected audio device detection and integrated speakers, traced to the cridspapo.dll component.

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Information Snippets

  • The safeguard hold was initially implemented in December 2024 due to compatibility issues with Dirac audio software.

    First reported: 15.09.2025 16:48
    1 source, 1 article
    Show sources
  • The issue affected systems with Dirac audio improvement software, causing problems with audio device detection and integrated speakers.

    First reported: 15.09.2025 16:48
    1 source, 1 article
    Show sources
  • The incompatibility was related to the cridspapo.dll component of the audio processing software.

    First reported: 15.09.2025 16:48
    1 source, 1 article
    Show sources
  • Affected users reported that Bluetooth headsets, speakers, and integrated speakers stopped functioning after the upgrade to Windows 11 24H2.

    First reported: 15.09.2025 16:48
    1 source, 1 article
    Show sources
  • Microsoft has released a new driver via Windows Update that addresses the issue.

    First reported: 15.09.2025 16:48
    1 source, 1 article
    Show sources
  • The safeguard hold was removed on September 11, 2025, allowing eligible devices to upgrade to Windows 11 24H2.

    First reported: 15.09.2025 16:48
    1 source, 1 article
    Show sources
  • Microsoft has removed a compatibility hold that prevented devices with integrated cameras from installing Windows 11 24H2 due to a face detection bug causing app freezes.

    First reported: 22.09.2025 19:56
    1 source, 1 article
    Show sources
  • The issues were triggered when using the Camera app, Windows Hello with facial recognition sign-in options, and other apps that utilize the integrated camera on affected PCs.

    First reported: 22.09.2025 19:56
    1 source, 1 article
    Show sources
  • The update block hold (safeguard ID: 53340062) was added to prevent customers from installing the Windows 11 2024 Update on affected devices and has been lifted after Microsoft fixed the bug causing the compatibility issues.

    First reported: 22.09.2025 19:56
    1 source, 2 articles
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  • Eligible devices with no other safeguard hold should now be able to install Windows 11, version 24H2 via the Windows Update release channel.

    First reported: 22.09.2025 19:56
    1 source, 2 articles
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  • Microsoft has lifted multiple other compatibility holds since the start of the year, but Windows 11 24H2 upgrades are still blocked for devices with wallpaper customization software, incompatible Intel Smart Sound Technology (SST) audio drivers, and SenseShield Technology code-obfuscation drivers.

    First reported: 22.09.2025 19:56
    1 source, 1 article
    Show sources
  • Microsoft has lifted a compatibility hold that prevented Windows 11 24H2 upgrades on devices with SenseShield Technology's sprotect.sys driver due to a known issue causing a blue or black screen of death (BSOD).

    First reported: 17.10.2025 20:22
    1 source, 1 article
    Show sources
  • The update block for SenseShield Technology's sprotect.sys driver was removed on October 15, 2025, after the security.sys driver was updated to resolve the compatibility issue.

    First reported: 17.10.2025 20:22
    1 source, 1 article
    Show sources
  • Microsoft has also removed a compatibility hold added in September 2024 for wallpaper customization applications causing various problems with desktop icons, wallpapers, and virtual desktops.

    First reported: 17.10.2025 20:22
    1 source, 1 article
    Show sources
  • The safeguard hold for wallpaper customization applications was removed on October 15, 2025, allowing eligible devices to upgrade to Windows 11 24H2 via Windows Update.

    First reported: 17.10.2025 20:22
    1 source, 1 article
    Show sources
  • Users may see warnings about potential incompatibilities with desktop or wallpaper applications during the upgrade process.

    First reported: 17.10.2025 20:22
    1 source, 1 article
    Show sources
  • Microsoft advises users experiencing issues with these apps after upgrading to update them, uninstall them, or contact the app developers for support.

    First reported: 17.10.2025 20:22
    1 source, 1 article
    Show sources

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