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WestJet data breach impacts 1.2 million customers

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1 unique sources, 1 articles

Summary

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WestJet, a major Canadian airline, has confirmed that a cyberattack disclosed in June compromised the personal information of 1.2 million customers. The breach involved the theft of travel documents, including passports and ID documents. The attackers gained access to the network through a Citrix system after resetting an employee's password via social engineering. The breach was attributed to threat actors associated with Scattered Spider, although no official attribution has been made. The compromised data includes full names, dates of birth, mailing addresses, travel documents, requested accommodations, filed complaints, WestJet Rewards Member IDs, and details of WestJet RBC Mastercard information. No credit card or debit card numbers, expiry dates, CVV numbers, or user passwords were compromised. The airline is working with the FBI and has offered a free 2-year identity theft protection and monitoring service to affected customers.

Timeline

  1. 01.10.2025 19:27 1 articles · 6h ago

    WestJet confirms 1.2 million customers impacted by June cyberattack

    On October 1, WestJet confirmed that the cyberattack disclosed in June compromised the personal information of 1.2 million customers. The breach involved the theft of travel documents, including passports and ID documents. The compromised data includes full names, dates of birth, mailing addresses, travel documents, requested accommodations, filed complaints, WestJet Rewards Member IDs, and details of WestJet RBC Mastercard information. No credit card or debit card numbers, expiry dates, CVV numbers, or user passwords were compromised. The airline is working with the FBI and has offered a free 2-year identity theft protection and monitoring service to affected customers.

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