Discord User Data Compromised in Third-Party Breach
Summary
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Hackers stole partial payment information and personally identifying data from some Discord users after compromising a third-party customer service provider. The attack occurred on September 20, 2025, affecting a limited number of users who interacted with Discord’s customer support and/or Trust and Safety teams. The compromised data includes real names, usernames, email addresses, contact details, IP addresses, messages, attachments, photos of government-issued identification documents, partial billing information, and purchase history. The breach appears to be financially motivated, with hackers demanding a ransom. Discord took immediate action to isolate the support provider from its ticketing system and launched an investigation with the help of a forensics firm and law enforcement.
Timeline
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04.10.2025 14:16 1 articles · 9h ago
Third-party breach exposes Discord user data
On September 20, 2025, hackers compromised a third-party customer service provider used by Discord, stealing partial payment information and personally identifying data from some users. The breach affected users who interacted with Discord’s customer support and/or Trust and Safety teams. Discord took immediate action to isolate the support provider and launched an investigation.
Show sources
- Hackers steal identifiable Discord user data in third-party breach — www.bleepingcomputer.com — 04.10.2025 14:16
Information Snippets
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The attack occurred on September 20, 2025.
First reported: 04.10.2025 14:161 source, 1 articleShow sources
- Hackers steal identifiable Discord user data in third-party breach — www.bleepingcomputer.com — 04.10.2025 14:16
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The breach affected a limited number of users who interacted with Discord’s customer support and/or Trust and Safety teams.
First reported: 04.10.2025 14:161 source, 1 articleShow sources
- Hackers steal identifiable Discord user data in third-party breach — www.bleepingcomputer.com — 04.10.2025 14:16
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Compromised data includes real names, usernames, email addresses, contact details, IP addresses, messages, attachments, photos of government-issued identification documents, partial billing information, and purchase history.
First reported: 04.10.2025 14:161 source, 1 articleShow sources
- Hackers steal identifiable Discord user data in third-party breach — www.bleepingcomputer.com — 04.10.2025 14:16
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The breach appears to be financially motivated, with hackers demanding a ransom.
First reported: 04.10.2025 14:161 source, 1 articleShow sources
- Hackers steal identifiable Discord user data in third-party breach — www.bleepingcomputer.com — 04.10.2025 14:16
-
Discord took immediate action to isolate the support provider from its ticketing system and launched an investigation with the help of a forensics firm and law enforcement.
First reported: 04.10.2025 14:161 source, 1 articleShow sources
- Hackers steal identifiable Discord user data in third-party breach — www.bleepingcomputer.com — 04.10.2025 14:16