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Discord User Data Compromised in Third-Party Breach

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Last updated
1 unique sources, 1 articles

Summary

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Hackers stole partial payment information and personally identifying data from some Discord users after compromising a third-party customer service provider. The attack occurred on September 20, 2025, affecting a limited number of users who interacted with Discord’s customer support and/or Trust and Safety teams. The compromised data includes real names, usernames, email addresses, contact details, IP addresses, messages, attachments, photos of government-issued identification documents, partial billing information, and purchase history. The breach appears to be financially motivated, with hackers demanding a ransom. Discord took immediate action to isolate the support provider from its ticketing system and launched an investigation with the help of a forensics firm and law enforcement.

Timeline

  1. 04.10.2025 14:16 1 articles · 9h ago

    Third-party breach exposes Discord user data

    On September 20, 2025, hackers compromised a third-party customer service provider used by Discord, stealing partial payment information and personally identifying data from some users. The breach affected users who interacted with Discord’s customer support and/or Trust and Safety teams. Discord took immediate action to isolate the support provider and launched an investigation.

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