Microsoft 365 Service Disruption Affecting User Access
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Microsoft 365 applications are experiencing an outage preventing some users, particularly administrators with business or enterprise subscriptions, from accessing the Microsoft 365 admin center in North America and Canada regions. The incident was acknowledged by Microsoft, which is reviewing telemetry data to identify the root cause and develop a remediation plan. The disruption follows two other major incidents last week that impacted Microsoft 365 services due to MFA issues and Azure Front Door CDN problems. Previous outages in September were caused by an Exchange Online coding bug.
Timeline
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13.10.2025 18:58 2 articles · 4mo ago
Microsoft 365 Outage Affecting User Access
Microsoft 365 applications are experiencing an outage preventing some users, particularly administrators with business or enterprise subscriptions, from accessing the Microsoft 365 admin center in North America and Canada regions. The incident was acknowledged by Microsoft, which is reviewing telemetry data to identify the root cause and develop a remediation plan. Users are experiencing degraded functionality and inability to raise support tickets through the Microsoft 365 admin center. The outage also affects the M365 app. Microsoft is analyzing diagnostic data from the Microsoft 365 admin center infrastructure, focusing on usage patterns and CPU utilization levels, and reviewing HTTP Archive (HAR) files provided by impacted users to support the investigation. The disruption follows two other major incidents last week that impacted Microsoft 365 services due to MFA issues and Azure Front Door CDN problems. Previous outages in September were caused by an Exchange Online coding bug.
Show sources
- Microsoft investigates outage affecting Microsoft 365 apps — www.bleepingcomputer.com — 13.10.2025 18:58
- Microsoft 365 outage takes down admin center in North America — www.bleepingcomputer.com — 10.02.2026 17:45
Information Snippets
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Microsoft 365 applications are experiencing an outage affecting some users.
First reported: 13.10.2025 18:581 source, 2 articlesShow sources
- Microsoft investigates outage affecting Microsoft 365 apps — www.bleepingcomputer.com — 13.10.2025 18:58
- Microsoft 365 outage takes down admin center in North America — www.bleepingcomputer.com — 10.02.2026 17:45
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The incident was acknowledged at 05:06 AM UTC on Monday.
First reported: 13.10.2025 18:581 source, 1 articleShow sources
- Microsoft investigates outage affecting Microsoft 365 apps — www.bleepingcomputer.com — 13.10.2025 18:58
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Microsoft is reviewing telemetry data to identify the root cause.
First reported: 13.10.2025 18:581 source, 2 articlesShow sources
- Microsoft investigates outage affecting Microsoft 365 apps — www.bleepingcomputer.com — 13.10.2025 18:58
- Microsoft 365 outage takes down admin center in North America — www.bleepingcomputer.com — 10.02.2026 17:45
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The outage follows two other major incidents last week affecting Microsoft 365 services.
First reported: 13.10.2025 18:581 source, 1 articleShow sources
- Microsoft investigates outage affecting Microsoft 365 apps — www.bleepingcomputer.com — 13.10.2025 18:58
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Previous outages in September were due to a coding bug in Exchange Online.
First reported: 13.10.2025 18:581 source, 1 articleShow sources
- Microsoft investigates outage affecting Microsoft 365 apps — www.bleepingcomputer.com — 13.10.2025 18:58
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The outage is affecting the Microsoft 365 admin center in North America and Canada regions.
First reported: 10.02.2026 17:451 source, 1 articleShow sources
- Microsoft 365 outage takes down admin center in North America — www.bleepingcomputer.com — 10.02.2026 17:45
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Users are experiencing degraded functionality and inability to raise support tickets through the Microsoft 365 admin center.
First reported: 10.02.2026 17:451 source, 1 articleShow sources
- Microsoft 365 outage takes down admin center in North America — www.bleepingcomputer.com — 10.02.2026 17:45
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The outage also affects the M365 app.
First reported: 10.02.2026 17:451 source, 1 articleShow sources
- Microsoft 365 outage takes down admin center in North America — www.bleepingcomputer.com — 10.02.2026 17:45
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Microsoft is analyzing diagnostic data from the Microsoft 365 admin center infrastructure, focusing on usage patterns and CPU utilization levels.
First reported: 10.02.2026 17:451 source, 1 articleShow sources
- Microsoft 365 outage takes down admin center in North America — www.bleepingcomputer.com — 10.02.2026 17:45
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Microsoft is reviewing HTTP Archive (HAR) files provided by impacted users to support the investigation.
First reported: 10.02.2026 17:451 source, 1 articleShow sources
- Microsoft 365 outage takes down admin center in North America — www.bleepingcomputer.com — 10.02.2026 17:45
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