AWS US-EAST-1 Region Outage Affects Multiple Services
Summary
Hide ▲
Show ▼
An ongoing AWS outage in the US-EAST-1 region has caused widespread disruption to multiple services, including Amazon.com, Prime Video, Perplexity AI, Canva, Fortnite, and others. The outage, which began approximately 30 minutes ago, is affecting users in various regions, including the United States and Europe. AWS has acknowledged the issue and is working to mitigate it and identify the root cause. The outage is causing increased error rates and latencies for multiple AWS services, impacting both end-users and support operations. The outage is related to a DNS resolution issue for the DynamoDB API endpoint in the US-EAST-1 AWS region. AWS has reported full restoration of services at 5:25 AM EDT, but issues with network load balancers continue to cause widespread outages for companies utilizing the cloud platform. AWS is taking additional mitigation steps to recover the underlying internal subsystem responsible for monitoring the health of network load balancers and is applying steps to mitigate throttling of new EC2 instance launches.
Timeline
-
20.10.2025 11:24 2 articles · 8h ago
AWS US-EAST-1 Region Outage Affects Multiple Services
The outage is related to a DNS resolution issue for the DynamoDB API endpoint in the US-EAST-1 AWS region. AWS has reported full restoration of services at 5:25 AM EDT, but issues with network load balancers continue to cause widespread outages for companies utilizing the cloud platform. AWS is taking additional mitigation steps to recover the underlying internal subsystem responsible for monitoring the health of network load balancers and is applying steps to mitigate throttling of new EC2 instance launches. Many online services, including Canvas, continue to show outage messages.
Show sources
- AWS outage crashes Amazon, PrimeVideo, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
- AWS outage crashes Amazon, Prime Video, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
-
20.10.2025 11:24 1 articles · 8h ago
AWS mitigates DNS issue but network load balancers cause ongoing outages
AWS has taken additional mitigation steps to aid the recovery of the underlying internal subsystem responsible for monitoring the health of network load balancers and is now seeing connectivity and API recovery for AWS services. AWS is also applying steps to mitigate throttling of new EC2 instance launches. Many online services, including Canvas, continue to show outage messages when users attempt to log in to the platform.
Show sources
- AWS outage crashes Amazon, Prime Video, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
Information Snippets
-
The outage started approximately 30 minutes before the report and is affecting users in multiple regions, including the United States and Europe.
First reported: 20.10.2025 11:241 source, 2 articlesShow sources
- AWS outage crashes Amazon, PrimeVideo, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
- AWS outage crashes Amazon, Prime Video, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
-
AWS has confirmed increased error rates and latencies for multiple services in the US-EAST-1 region.
First reported: 20.10.2025 11:241 source, 2 articlesShow sources
- AWS outage crashes Amazon, PrimeVideo, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
- AWS outage crashes Amazon, Prime Video, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
-
The outage is affecting both end-users and AWS support operations, including case creation through the AWS Support Center or the Support API.
First reported: 20.10.2025 11:241 source, 2 articlesShow sources
- AWS outage crashes Amazon, PrimeVideo, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
- AWS outage crashes Amazon, Prime Video, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
-
AWS is actively engaged in mitigating the issue and understanding its root cause.
First reported: 20.10.2025 11:241 source, 2 articlesShow sources
- AWS outage crashes Amazon, PrimeVideo, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
- AWS outage crashes Amazon, Prime Video, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
-
The outage is related to a DNS resolution issue for the DynamoDB API endpoint in the US-EAST-1 AWS region.
First reported: 20.10.2025 11:241 source, 1 articleShow sources
- AWS outage crashes Amazon, Prime Video, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
-
Fortnite confirmed a major service disruption but gameplay is not affected.
First reported: 20.10.2025 11:241 source, 1 articleShow sources
- AWS outage crashes Amazon, Prime Video, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
-
Perplexity confirmed its chat app is offline due to the AWS outage.
First reported: 20.10.2025 11:241 source, 1 articleShow sources
- AWS outage crashes Amazon, Prime Video, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
-
Canva acknowledged a service outage impacting image editing and other features.
First reported: 20.10.2025 11:241 source, 1 articleShow sources
- AWS outage crashes Amazon, Prime Video, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
-
Downdetector reported 15 major services, including entertainment platforms like Roblox and Hulu, are offline due to AWS issues.
First reported: 20.10.2025 11:241 source, 1 articleShow sources
- AWS outage crashes Amazon, Prime Video, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
-
Some services began recovering after 45 minutes of outage.
First reported: 20.10.2025 11:241 source, 1 articleShow sources
- AWS outage crashes Amazon, Prime Video, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
-
AWS reported full restoration of services at 5:25 AM EDT.
First reported: 20.10.2025 11:241 source, 1 articleShow sources
- AWS outage crashes Amazon, Prime Video, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
-
AWS identified issues with network load balancers causing widespread outages.
First reported: 20.10.2025 11:241 source, 1 articleShow sources
- AWS outage crashes Amazon, Prime Video, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
-
AWS is taking additional mitigation steps to recover the underlying internal subsystem responsible for monitoring the health of network load balancers.
First reported: 20.10.2025 11:241 source, 1 articleShow sources
- AWS outage crashes Amazon, Prime Video, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
-
AWS is applying steps to mitigate throttling of new EC2 instance launches.
First reported: 20.10.2025 11:241 source, 1 articleShow sources
- AWS outage crashes Amazon, Prime Video, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
-
Many online services, including Canvas, continue to show outage messages.
First reported: 20.10.2025 11:241 source, 1 articleShow sources
- AWS outage crashes Amazon, Prime Video, Fortnite, Perplexity and more — www.bleepingcomputer.com — 20.10.2025 11:24
Similar Happenings
YouTube Experiences Global Outage with Playback Errors
YouTube is experiencing a global outage affecting video playback. Users report playback errors, slow loading times, or complete unavailability on both the website and mobile apps. The outage began approximately 30 minutes ago and is affecting multiple regions including the U.S., Europe, India, Japan, and Australia. The cause is currently unknown.
Microsoft 365 Service Disruption Affecting User Access
Microsoft 365 applications are experiencing an outage preventing some users from accessing services. The incident is ongoing, and the affected regions have not been specified. Microsoft is investigating the root cause and working on a resolution. The disruption follows two other major incidents last week that impacted Microsoft 365 services due to MFA issues and Azure Front Door CDN problems. Previous outages in September were caused by an Exchange Online coding bug.
Azure Front Door CDN Outage Affecting Microsoft 365 Services
Microsoft is addressing an outage impacting Azure Front Door CDN, which is disrupting access to Microsoft 365 services and admin portals. The incident began around 07:40 UTC, affecting users in Europe, Africa, and the Middle East. Microsoft has restored approximately 98% of the service, with ongoing efforts to fully resolve the issue. The outage has caused delays and timeouts for users attempting to access Azure and Entra portals. Some users may experience intermittent issues with Microsoft 365 services and cloud PCs. Microsoft is actively monitoring telemetry and initiating failovers to accelerate recovery.
Microsoft Exchange Online outage affecting global users
Microsoft confirmed an outage affecting Exchange Online users worldwide, causing access issues to emails and calendars. The incident began early in the morning and persisted for over 16 hours. The root cause involved a specific software build version that led to repeated database dismounts and failovers, resulting in increased CPU utilization and message queue buildup. The outage was mitigated after implementing a configuration change and restoring degraded infrastructure. The issue was initially believed to be region-specific but later confirmed to affect users globally. Microsoft identified a recurring issue with a specific software build version causing repeated database dismounts and failovers, leading to increased CPU utilization and message queue buildup. The company has since mitigated the outage and is monitoring the environment to ensure stability.