Muji online sales disrupted by Askul ransomware attack
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Muji, a Japanese retail company, halted online sales and services due to a ransomware attack on its delivery partner, Askul. The attack occurred on Sunday, October 19, 2025, affecting all retail services, including browsing, purchasing, and order histories. Muji is investigating the impact on shipments and notifying affected customers. Askul, a logistics and e-commerce company, confirmed the ransomware infection, which caused operational disruptions, including suspended order and shipping operations. The attack impacted Muji's Japan sales only, with no reports of ransomware gangs claiming responsibility. This incident follows a similar ransomware attack on Asahi, Japan’s largest beer producer, which also experienced production and launch delays.
Timeline
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20.10.2025 21:45 1 articles · 23h ago
Muji's online sales disrupted by Askul ransomware attack
On Sunday, October 19, 2025, Muji experienced a logistics outage due to a ransomware attack on its delivery partner, Askul. The attack affected all retail services, including online browsing, purchasing, and order histories. Muji is investigating the impact on shipments and notifying affected customers. Askul confirmed the ransomware infection, leading to suspended order and shipping operations. The disruption is limited to Muji’s Japan sales, with no ransomware gangs claiming responsibility.
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- Retail giant Muji halts online sales after ransomware attack on supplier — www.bleepingcomputer.com — 20.10.2025 21:45
Information Snippets
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Muji operates over 1,000 stores globally, with an annual revenue of approximately $4 billion and over 24,500 employees.
First reported: 20.10.2025 21:451 source, 1 articleShow sources
- Retail giant Muji halts online sales after ransomware attack on supplier — www.bleepingcomputer.com — 20.10.2025 21:45
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Askul, owned by Yahoo! Japan Corporation, handles Muji’s Japan sales and experienced a ransomware infection leading to operational disruptions.
First reported: 20.10.2025 21:451 source, 1 articleShow sources
- Retail giant Muji halts online sales after ransomware attack on supplier — www.bleepingcomputer.com — 20.10.2025 21:45
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The attack affected Muji’s online store, app services, and order histories, with some services partially restored by Monday afternoon.
First reported: 20.10.2025 21:451 source, 1 articleShow sources
- Retail giant Muji halts online sales after ransomware attack on supplier — www.bleepingcomputer.com — 20.10.2025 21:45
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Muji is investigating the impact on shipments and notifying affected customers via email.
First reported: 20.10.2025 21:451 source, 1 articleShow sources
- Retail giant Muji halts online sales after ransomware attack on supplier — www.bleepingcomputer.com — 20.10.2025 21:45
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Askul’s services, including product returns, receipt mailing, catalog shipping, and customer service, are suspended.
First reported: 20.10.2025 21:451 source, 1 articleShow sources
- Retail giant Muji halts online sales after ransomware attack on supplier — www.bleepingcomputer.com — 20.10.2025 21:45
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No ransomware gangs have claimed responsibility for the attack on Askul.
First reported: 20.10.2025 21:451 source, 1 articleShow sources
- Retail giant Muji halts online sales after ransomware attack on supplier — www.bleepingcomputer.com — 20.10.2025 21:45