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Tata Consultancy Services denies losing M&S contract after April cyber-attack

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1 unique sources, 1 articles

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Tata Consultancy Services (TCS) has refuted claims that it lost a service desk contract with Marks & Spencer (M&S) following a cyber-attack in April 2025. The retailer had already decided to select other suppliers through an RFP process initiated in January 2025. TCS asserts that the cyber-attack did not originate from its networks or systems. The cyber-attack affected M&S in-store services and was classified as a ransomware incident. TCS maintains ongoing collaborations with M&S beyond the service desk contract. The retailer's decision to change providers was unrelated to the cyber-attack.

Timeline

  1. 27.10.2025 13:30 1 articles · 23h ago

    TCS denies involvement in M&S cyber-attack and contract loss

    On October 26, 2025, TCS refuted claims that it lost a service desk contract with M&S due to a cyber-attack in April 2025. The retailer had already decided to select other suppliers through an RFP process initiated in January 2025. TCS asserted that the cyber-attack did not originate from its networks or systems. The decision to change providers was unrelated to the cyber-attack.

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