Microsoft 365 Copilot AI integration prompts legal action in Australia
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The Australian Competition and Consumer Commission (ACCC) is suing Microsoft for allegedly misleading 2.7 million Australians into paying for the Copilot AI assistant in Microsoft 365. The ACCC alleges that Microsoft concealed the option to continue with existing plans without Copilot, leading to significant price increases for subscribers. The legal action follows an investigation prompted by multiple complaints about Microsoft’s deceptive practices. The ACCC seeks civil penalties, injunctions, and consumer compensation from the Federal Court of Australia. The lawsuit highlights potential global implications for Microsoft’s practices.
Timeline
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28.10.2025 19:59 1 articles · 13d ago
ACCC sues Microsoft for misleading subscribers about Copilot integration
The Australian Competition and Consumer Commission (ACCC) is suing Microsoft for allegedly misleading 2.7 million Australians into paying for the Copilot AI assistant in Microsoft 365. The ACCC alleges that Microsoft concealed the option to continue with existing plans without Copilot, leading to significant price increases for subscribers. The legal action follows an investigation prompted by multiple complaints about Microsoft’s deceptive practices. The ACCC seeks civil penalties, injunctions, and consumer compensation from the Federal Court of Australia.
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- Microsoft sued for allegedly tricking millions into Copilot M365 subscriptions — www.bleepingcomputer.com — 28.10.2025 19:59
Information Snippets
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Microsoft 365 Copilot AI integration was completed on October 31, 2024, for Australian customers.
First reported: 28.10.2025 19:591 source, 1 articleShow sources
- Microsoft sued for allegedly tricking millions into Copilot M365 subscriptions — www.bleepingcomputer.com — 28.10.2025 19:59
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The ACCC alleges Microsoft concealed the option to continue with existing plans without Copilot.
First reported: 28.10.2025 19:591 source, 1 articleShow sources
- Microsoft sued for allegedly tricking millions into Copilot M365 subscriptions — www.bleepingcomputer.com — 28.10.2025 19:59
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Subscribers faced a 45% price increase for Copilot on the Personal tier and a 29% increase on the Family plan.
First reported: 28.10.2025 19:591 source, 1 articleShow sources
- Microsoft sued for allegedly tricking millions into Copilot M365 subscriptions — www.bleepingcomputer.com — 28.10.2025 19:59
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The ACCC claims Microsoft violated several sections of the Australian Consumer Law.
First reported: 28.10.2025 19:591 source, 1 articleShow sources
- Microsoft sued for allegedly tricking millions into Copilot M365 subscriptions — www.bleepingcomputer.com — 28.10.2025 19:59
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Microsoft’s practices in communicating Copilot’s launch were similar worldwide, potentially leading to legal actions in other regions.
First reported: 28.10.2025 19:591 source, 1 articleShow sources
- Microsoft sued for allegedly tricking millions into Copilot M365 subscriptions — www.bleepingcomputer.com — 28.10.2025 19:59