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Increased DevOps SaaS Downtime Incidents and Financial Impact

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DevOps SaaS platforms experienced a significant increase in downtime incidents in 2024 and 2025, with critical and major incidents rising by 69% year-over-year. The total downtime hours jumped from 4,755 in 2024 to over 9,255 in 2025, causing substantial financial and operational disruptions for cloud-first businesses. The shared responsibility model often leaves enterprises vulnerable, as native backups may not cover all data loss scenarios, and downtime costs can exceed $300,000 per hour for mid-size and large firms.

Timeline

  1. 19.01.2026 13:55 1 articles · 23h ago

    69% Increase in Critical and Major Incidents in DevOps SaaS Platforms from 2024 to 2025

    In 2024, popular DevOps SaaS platforms experienced 502 incidents resulting in over 4,755 hours of degraded performance and outages. The number of critical and major incidents increased by 69% in 2025, with 156 incidents reported. Total downtime hours more than doubled, exceeding 9,255 hours. The cost of hourly downtime for mid-size and large firms exceeds $300,000, with Fortune 1000 companies facing costs ranging from $1 million to over $5 million per hour.

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