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Automating AWS Incident Investigation with Tines and AI

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A pre-built Tines workflow automates AWS incident investigation by integrating CLI data retrieval directly into the case management system. This eliminates manual data gathering, reduces Mean Time to Resolution (MTTR), and mitigates security risks associated with broad read-access to production environments. The workflow uses Tines agents to execute CLI commands securely and efficiently, providing analysts with immediate, formatted insights.

Timeline

  1. 10.02.2026 17:01 1 articles · 8h ago

    Tines Workflow Automates AWS Incident Investigation

    A pre-built Tines workflow automates AWS incident investigation by integrating CLI data retrieval directly into the case management system. This workflow uses Tines agents to execute CLI commands securely and efficiently, providing analysts with immediate, formatted insights. The workflow dynamically generates CLI commands based on ticket context and transforms raw CLI output into readable summaries. The findings are appended directly to the Tines Case or ITSM tool, enabling collaborative resolution.

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