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Broken Triage Processes Increase Security Risks and Operational Costs

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1 unique sources, 1 articles

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Ineffective triage processes in security operations centers (SOCs) are leading to increased business risks, including missed SLAs, higher costs per case, and more opportunities for real threats to evade detection. Five key issues—lack of real evidence, dependency on analyst seniority, delays in triage, over-escalation, and manual work—are identified as major contributors to these problems. High-performing teams are addressing these issues by leveraging execution evidence early in the triage process, using interactive sandboxes to validate behavior and reduce uncertainty. The use of sandboxes like ANY.RUN allows teams to see the full attack chain quickly, leading to faster, evidence-backed decisions. This approach reduces the cost per case, minimizes missed threats, and ensures consistent triage outcomes across shifts. Additionally, it helps in shrinking the time-to-decision, reducing escalation volumes, and increasing Tier 1 capacity by automating repetitive tasks.

Timeline

  1. 25.02.2026 16:30 1 articles · 3h ago

    Interactive Sandboxes Improve Triage Processes and Reduce Business Risks

    High-performing SOC teams are adopting interactive sandboxes to validate behavior early in the triage process. This approach reduces uncertainty, speeds up decision-making, and ensures consistent triage outcomes across shifts. The use of sandboxes like ANY.RUN has been shown to reveal the full attack chain within approximately 60 seconds, leading to faster, evidence-backed decisions and reducing the cost per case. Additionally, it helps in shrinking the time-to-decision, reducing escalation volumes, and increasing Tier 1 capacity by automating repetitive tasks.

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