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UK Alarm Provider Fined £100,000 for Unlawful Nuisance Calls to TPS Registrants

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1 unique sources, 1 articles

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A UK-based monitored alarm provider, TMAC, was fined £100,000 by the Information Commissioner’s Office (ICO) for making 260,000 nuisance calls to numbers registered on the Telephone Preference Service (TPS). The calls, made between February and September 2024, deliberately targeted individuals over 60 using predatory tactics, including impersonating local crime and fire prevention initiatives to deceive recipients. Callers concealed their true identities and failed to comply with UK telemarketing regulations under PECR.

Timeline

  1. 30.03.2026 12:30 1 articles · 4h ago

    ICO Fines TMAC £100,000 for 260,000 Unlawful Nuisance Calls

    The Information Commissioner’s Office fined TMAC £100,000 for making 260,000 nuisance calls to TPS-registered numbers between February and September 2024. Callers impersonated local initiatives and targeted individuals over 60, violating PECR by failing to screen against the TPS register, conceal caller identities, and provide verifiable contact information.

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Information Snippets

  • TMAC made 260,000 nuisance calls to TPS-registered numbers, specifically targeting individuals over 60.

    First reported: 30.03.2026 12:30
    1 source, 1 article
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  • Callers used false identities and impersonated local crime and fire prevention initiatives to deceive recipients.

    First reported: 30.03.2026 12:30
    1 source, 1 article
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  • TMAC admitted that the call data was acquired from a previous company, suggesting third-party sourcing of TPS-ineligible contact lists.

    First reported: 30.03.2026 12:30
    1 source, 1 article
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  • The ICO fined TMAC £100,000 under PECR for unlawful direct marketing calls to TPS registrants without explicit consent.

    First reported: 30.03.2026 12:30
    1 source, 1 article
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  • PECR mandates that organizations screen call lists against the TPS register, identify themselves, and provide visible contact details during marketing calls.

    First reported: 30.03.2026 12:30
    1 source, 1 article
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