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Qantas Group hit by network compromise

Incident
First reported
Last updated
Happening score
H score 10
1 unique sources, 1 articles

Summary

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Qantas Group disclosed a cyberattack that breached a third-party customer service platform, exposing customer PII and affecting about 5.7 million passengers. The compromise was discovered on June 30, 2025 and contained after attackers accessed systems holding customer data. Qantas said it added protections for customers and reduced executive short-term compensation after the incident.

Related Happenings

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ShinyHunters Salesforce extortion campaign against global companies in 2025

Campaign
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How related: Qantas wasn't the only company to be felled by such an attack. Adidas, Pandora, Cisco, and others were also victims — all at the hands of a group tracked as UNC6040, affiliated with ShinyHunters collective, using Salesforce as a point of entry.

About this happening: The **ShinyHunters** campaign now includes a **Qantas** breach disclosed after the airline found a **June 30, 2025** intrusion in a **third-party platform** used by one customer s...

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Data Leak
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Timeline

  1. 09.09.2025 22:17 1 articles · 8mo ago

    Qantas discovers breach in customer service platform

    Initial Disclosure

    Qantas said it discovered a cyberattack on June 30, 2025, after finding a breach in a third-party platform used by one of its customer service contact centers. The attackers accessed systems containing customers' personally identifiable information (PII) before the breach was contained, and about 5.7 million passengers were affected.

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  2. 09.09.2025 22:17 2 articles · 8mo ago

    Qantas cuts executive compensation after customer impact from cyber incident

    Untyped Phase

    In its 2025 fiscal annual report, Qantas said management took immediate action to contain the breach and added additional protections for customers, while the board reduced annual bonuses and short-term compensation by 15% because the cyber incident affected customers. The company said the investigation may take some time to complete, but it wanted the remuneration consequences handled this year.

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