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ICO £14m penalty against Capita over 2023 breach

Regulatory/Legal Action
First reported
Last updated
Happening score
H score 69
2 unique sources, 2 articles

Summary

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Capita will not appeal a £14m penalty imposed by the ICO over security failings tied to a 2023 data breach that affected nearly seven million people. The enforcement action matters because the regulator said the breach exposed pension, staff and customer data after Black Basta-linked ransomware activity. The fine was cut from an intended £45m after post-attack improvements and support to affected individuals were considered.

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Timeline

  1. 15.10.2025 12:00 3 articles · 9mo ago

    ICO £14m penalty against Capita over 2023 breach

    Initial Disclosure

    In March 2023, an employee at Capita downloaded malware after being targeted by a threat actor working with Black Basta. The device remained unquarantined for 58 hours, creating room for privilege escalation and lateral movement.

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