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Freedom Mobile hit by cyberattack

Incident
First reported
Last updated
Happening score
H score 7
1 unique sources, 1 articles

Summary

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Freedom Mobile disclosed a data breach after a third party used a subcontractor account to access its customer account management platform, exposing customer personal information. The breach was detected on October 23 and publicly disclosed on 2025-12-03. The carrier said it blocked suspicious accounts and IP addresses, and it has found no evidence of misuse so far.

Timeline

  1. 03.12.2025 22:28 1 articles · 5mo ago

    Freedom Mobile detects breach and blocks suspicious accounts

    Detection Ioc Update

    Freedom Mobile detected unauthorized access to its customer account management platform on October 23 after a third party used a subcontractor account to reach customer personal information, and it blocked suspicious accounts and corresponding IP addresses while implementing corrective measures and security enhancements.

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  2. 03.12.2025 22:28 2 articles · 5mo ago

    Freedom Mobile publicly discloses customer data breach

    Initial Disclosure

    Freedom Mobile publicly disclosed a data breach affecting an undisclosed number of customers and said the exposed personal and contact information included first and last names, home addresses, dates of birth, home and/or cell phone numbers, and Freedom Mobile account numbers; the company also said it had found no evidence of misuse and warned customers to be suspicious of unexpected messages or links.

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