Coinbase hit by network compromise
Incident
Summary
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Coinbase disclosed a database breach that exposed customer records and triggered a $20 million ransom demand. The compromise reached internal support systems through rogue customer service agents, creating a direct risk of identity theft and account abuse. The incident later affected about 69,500 customers and included highly sensitive personal and KYC data.
Related Happenings
Coinbase support-agent arrest in India
Law Enforcement
First: 29.12.2025 16:16
Last: 29.12.2025 16:16
Sources 1
How related:
A former Coinbase customer service agent was arrested in India for helping hackers earlier this year steal sensitive customer information from a company database.
About this happening:
A former Coinbase customer service agent was **arrested** in **Hyderabad, India** for helping hackers steal customer information from a **Coinbase** database, escalating the crimi...
Coinbase support-agent arrest in India
Law EnforcementHow related: A former Coinbase customer service agent was arrested in India for helping hackers earlier this year steal sensitive customer information from a company database.
About this happening: A former Coinbase customer service agent was **arrested** in **Hyderabad, India** for helping hackers steal customer information from a **Coinbase** database, escalating the crimi...
Timeline
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29.12.2025 16:16 2 articles · 4mo ago
Coinbase hit by network compromise
Initial DisclosureIn **May 2025**, Coinbase said rogue support agents had enabled hacker access to a **compromised database** and that the attackers tried to extort the company. The breach centered on customer-service access rather than a public-facing exploit.
Show sources
- Former Coinbase support agent arrested for helping hackers — www.bleepingcomputer.com — 29.12.2025 16:16
- Former Coinbase support agent arrested for helping hackers — www.bleepingcomputer.com — 29.12.2025 16:16