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Odido hit by network compromise

Incident
First reported
Last updated
Happening score
H score 15
2 unique sources, 3 articles

Summary

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Odido said a cyberattack exposed personal data from its customer contact system, affecting 6.2 million customers after unauthorized access was detected on the weekend of February 7, 2026. The company said it blocked access, reported the breach to the Dutch Data Protection Authority, and began notifying impacted customers. The exposed data may include names, addresses, mobile numbers, email addresses, IBANs, dates of birth, and some identification details, but not passwords, call logs, location data, or billing data. ShinyHunters later claimed responsibility, added Odido to its leak site, and said it had stolen nearly 21 million records and plaintext passwords, claims Odido denied.

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Timeline

  1. 24.02.2026 13:40 1 articles · 3mo ago

    ShinyHunters claims Odido breach and stolen records

    Attribution Update

    ShinyHunters claimed responsibility for breaching Dutch telecommunications provider Odido, added the company to its dark web leak site, and said it had stolen nearly 21 million records. The gang also claimed the stolen material includes internal corporate data and plaintext passwords, while Odido denied that passwords, call details, social security numbers, or billing data are involved.

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  2. 12.02.2026 20:18 1 articles · 3mo ago

    Odido detects unauthorized access to customer contact system

    Detection Ioc Update

    Odido detected unauthorized access to its customer contact system on the weekend of February 7, 2026 and launched an investigation with internal and external cybersecurity experts. The compromise involved a customer contact system used by Odido.

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  3. 12.02.2026 20:18 3 articles · 3mo ago

    Odido discloses 6.2 million-customer data exposure

    Initial Disclosure

    Odido warned that a cyberattack exposed personal data from its customer contact system and said the breach reportedly affects 6.2 million customers. Odido said no passwords, call logs, or billing information were affected, blocked unauthorized access, reported the breach to the Dutch Data Protection Authority, strengthened security controls, increased monitoring, and began emailing impacted customers.

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