ManoMano hit by network compromise
Incident
Summary
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ManoMano disclosed a security incident involving a third-party customer service provider that exposed customer data and affected 38 million individuals. The compromise involved unauthorized access linked to the subcontractor in January 2026. The extracted data included personal details tied to customer accounts and service interactions, while no account passwords were accessed. ManoMano revoked the provider’s access and warned customers to watch for phishing and social engineering attempts.
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“In January 2026, we identified unauthorized access linked to this provider, which resulted in the unauthorized extraction of certain personal data associated with customer accounts and customer service interactions.”
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Timeline
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26.02.2026 19:35 2 articles · 3mo ago
ManoMano hit by network compromise
Initial DisclosureIn **January 2026**, ManoMano identified **unauthorized access** at a subcontracted customer service provider. The initial response focused on cutting off access and assessing how much customer data had been extracted.
Show sources
- European DYI chain ManoMano data breach impacts 38 million customers — www.bleepingcomputer.com — 26.02.2026 19:35
- European DYI chain ManoMano data breach impacts 38 million customers — www.bleepingcomputer.com — 26.02.2026 19:35