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Microsoft Graph API regression disrupts Universal Print share creation via race condition

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1 unique sources, 1 articles

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Microsoft has identified a regression in the Microsoft Graph API as the root cause of intermittent failures in Universal Print printer share creation, affecting Microsoft 365 customers using the cloud-based print management service. The issue, tracked as UP1287359, triggers "Sharing Print Failed" errors when users attempt to create printer shares with the "Allow all users in my organization" toggle enabled or when specific users or groups are selected. The underlying cause is a code change in Graph API that increased Entra ID directory replication latency, exposing a pre-existing race condition in the share creation flow. This disrupts retry logic, preventing share operations from completing as expected.

Timeline

  1. 22.04.2026 13:15 1 articles · 1h ago

    Microsoft Graph API regression disrupts Universal Print share creation

    Microsoft confirmed a regression in the Microsoft Graph API as the root cause of intermittent Universal Print printer share creation failures. The issue arises from a code change that increased Entra ID directory replication latency, exposing a pre-existing race condition in the share creation flow. This disrupts retry logic, preventing successful share operations when the "Allow all users in my organization" toggle is enabled or specific users/groups are selected. Microsoft has deployed a fix and provided a 13-step mitigation procedure for affected users.

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Information Snippets

  • The issue affects Universal Print printer share creation when the "Allow all users in my organization" toggle is enabled or when specific users/groups are selected.

    First reported: 22.04.2026 13:15
    1 source, 1 article
    Show sources

  • Microsoft attributes the failure to a Graph API code change that increased Entra ID directory replication latency, revealing a pre-existing race condition in the Universal Print share creation flow.

    First reported: 22.04.2026 13:15
    1 source, 1 article
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  • The failure causes retry logic to fail, preventing successful printer share creation in affected scenarios, resulting in "Sharing Print Failed" errors in the Universal Print portal.

    First reported: 22.04.2026 13:15
    1 source, 1 article
    Show sources

  • Microsoft has deployed a fix for the Graph API code error and is distributing a 13-step mitigation procedure to affected users as a temporary workaround.

    First reported: 22.04.2026 13:15
    1 source, 1 article
    Show sources