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Nihon Kotsu taxi dispatch and booking service disruption

Service Disruption
First reported
Last updated
Happening score
H score 1
1 unique sources, 1 articles

Summary

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Nihon Kotsu's car hire, web booking, reservation management, and telephone dispatch services remain unavailable, disrupting taxi access for customers. The outage also affects some internal systems and forces customers to use alternate booking channels.

Related Happenings

Nihon Kotsu hit by network compromise

Incident
H score25 First: 13.07.2026 23:18 Last: 13.07.2026 23:18 Sources 1

How related: “We have confirmed that our internal systems were subjected to unauthorized external access (malware infection),” reads Nihon Kotsu’s statement (automated translation).

About this happening: Japan's **Nihon Kotsu** confirmed a **cyberattack** that compromised internal systems and left its **taxi dispatch** service offline, disrupting core operations. The outage also a...

Timeline

  1. 13.07.2026 23:18 2 articles · 3h ago

    Nihon Kotsu says cyberattack left taxi dispatch and booking services unavailable

    Initial Disclosure

    Nihon Kotsu said its internal systems were subjected to unauthorized external access and that it disconnected systems to prevent further damage after detecting the intrusion. The disruption left car hire, web booking, reservation management, the telephone dispatch service, and some internal systems unavailable, and the company told customers to use the GO taxi app or a nearby taxi stand.

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