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Ahold Delhaize systems outage affecting customer and employee services

Service Disruption
First reported
Last updated
Happening score
H score 1
1 unique sources, 1 articles

Summary

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The Ahold Delhaize network issue took some systems offline, disrupting websites, apps, customer service platforms, and employee access across several brands and regions. Customers at Albert Heijn, Etos, Gall & Gall, and Delhaize could not use key online services, while Stop & Shop employees had trouble reaching schedules and pay stubs. The company said stores stayed open and teams were working to assess and mitigate the issue.

Related Happenings

Ahold Delhaize hit by cyberattack

Incident
H score25 First: 12.10.2026 16:51 Last: 12.10.2026 16:51 Sources 1

How related: Retail giant Ahold Delhaize, one of the world's largest food retail chains, confirmed today that it was forced to take some systems offline after a "cybersecurity incident."

About this happening: Ahold Delhaize confirmed a cybersecurity incident that forced some systems offline, disrupting parts of its store and corporate environment. The company said it is wor...

Timeline

  1. 12.10.2026 16:51 2 articles · 1h ago

    Ahold Delhaize takes systems offline after cybersecurity incident

    Initial Disclosure

    Ahold Delhaize confirmed a security issue within its network and said it took some systems offline while teams assess and mitigate the problem. The disruption affected Stop & Shop employees’ access to schedules and pay stubs, and customers could not use websites, apps, and customer service platforms at Albert Heijn, Etos, Gall & Gall, and Delhaize. The company said its stores remain open and serving customers.

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