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WestJet customer data exposure in June breach

Data Leak
First reported
Last updated
Happening score
H score 19
2 unique sources, 3 articles

Summary

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WestJet has confirmed that customer passports, government ID documents, and other personal travel data were exposed in the June 13 cyberattack, raising identity-theft and privacy risk for affected travelers. The airline says the scope is still being determined after an investigation completed on September 15, 2025. WestJet is notifying impacted customers and offering free 2-year identity theft protection and monitoring. The company says credit card numbers, CVV data, and passwords were not compromised.

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7-Eleven franchisee-docs and Salesforce data leak

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ShinyHunters Salesforce extortion campaign against global companies in 2025

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WestJet hit by ransomware attack

Incident
First: 02.10.2025 15:31 Last: 02.10.2025 15:31 Sources 1

How related: The Alberta, Canada-based company was hit on June 13, with the cyberattack impacting the availability of its application and website.

About this happening: WestJet confirmed a **June 13 cyberattack** that disrupted the **availability of its application and website**, affecting a major customer-facing airline platform. The incident ma...

Open Happening

WestJet hit by network compromise

Incident
First: 30.09.2025 21:40 Last: 30.09.2025 21:40 Sources 1

How related: On June 13, the company disclosed a cybersecurity incident that disrupted certain internal systems and made the WestJet app unavailable to customers.

About this happening: **WestJet** disclosed a **cybersecurity incident** on **June 13, 2025** that disrupted **internal systems** and made the **WestJet app** unavailable to customers. The event affect...

Open Happening

Timeline

  1. 30.09.2025 21:40 1 articles · 7mo ago

    WestJet discloses June 13 cybersecurity incident

    Initial Disclosure

    WestJet discloses a cybersecurity incident on June 13 that disrupted certain internal systems and made the WestJet app unavailable to customers.

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  2. 30.09.2025 21:40 3 articles · 7mo ago

    WestJet confirms exposed customer data after investigation

    Technical Analysis Update

    After completing its investigation on September 15, WestJet confirms that customer information was exposed in the incident, including full name, date of birth, mailing address, travel documents such as passport or government ID, requested accommodations, filed complaints, WestJet Rewards Member ID and points, and WestJet RBC Mastercard or WestJet RBC World Elite Mastercard information; the airline says credit card and debit card numbers, expiry dates, CVV numbers, and user passwords were not compromised.

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  3. 30.09.2025 21:40 2 articles · 7mo ago

    WestJet notifies impacted customers and offers identity protection

    Victim Impact Update

    WestJet notifies impacted customers that their sensitive information was involved, advises them to warn other travelers who may have flown under the same booking number, says the FBI is involved in the investigation, and offers a free 2-year identity theft protection and monitoring service redeemable by November 30.

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