WestJet hit by network compromise
Incident
Summary
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WestJet disclosed a cybersecurity incident on June 13, 2025 that disrupted internal systems and made the WestJet app unavailable to customers. The event affected both the airline's operations and customer access, making the compromise operationally significant. WestJet said it was still determining the full extent of the incident while working with technical experts.
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WestJet confirmed a **June 13 cyberattack** that disrupted the **availability of its application and website**, affecting a major customer-facing airline platform. The incident ma...
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Canadian airline WestJet is informing customers that the cyberattack disclosed in June compromised their sensitive information, including passports and ID documents.
About this happening:
**WestJet** has confirmed that **customer passports, government ID documents, and other personal travel data** were exposed in the **June 13 cyberattack**, raising identity-theft...
WestJet customer data exposure in June breach
Data LeakHow related: Canadian airline WestJet is informing customers that the cyberattack disclosed in June compromised their sensitive information, including passports and ID documents.
About this happening: **WestJet** has confirmed that **customer passports, government ID documents, and other personal travel data** were exposed in the **June 13 cyberattack**, raising identity-theft...
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Timeline
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30.09.2025 21:40 1 articles · 7mo ago
WestJet discloses cybersecurity incident disrupting internal systems
Initial DisclosureWestJet disclosed a cybersecurity incident on June 13, 2025 that disrupted certain internal systems and made the WestJet app unavailable to customers.
Show sources
- WestJet confirms recent breach exposed customers' passports — www.bleepingcomputer.com — 30.09.2025 21:40
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30.09.2025 21:40 3 articles · 7mo ago
WestJet confirms exposed customer passports and ID documents
Victim Impact UpdateAfter an investigation completed on September 15, 2025, WestJet determined that customer sensitive information had been exposed, varying by individual, including full name, date of birth, mailing address, travel documents such as passport or government ID, requested accommodations, filed complaints, WestJet Rewards Member ID and points, and some WestJet RBC Mastercard and WestJet RBC World Elite Mastercard information; WestJet said no credit card or debit card numbers, expiry dates, CVV numbers, or user passwords were compromised.
Show sources
- WestJet confirms recent breach exposed customers' passports — www.bleepingcomputer.com — 30.09.2025 21:40
- WestJet confirms recent breach exposed customers' passports — www.bleepingcomputer.com — 30.09.2025 21:40
- WestJet Data Breach Impacts 1.2 Million Customers — www.infosecurity-magazine.com — 03.10.2025 13:15
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30.09.2025 21:40 1 articles · 7mo ago
WestJet issues customer notices and identity theft protection after breach review
Untyped PhaseWestJet sent customer notifications confirming the compromise, advised recipients to tell other travelers under the same booking number, said the FBI is involved, and enclosed instructions for a free 2-year identity theft protection and monitoring service redeemable by November 30 while the full scope remained under review.
Show sources
- WestJet confirms recent breach exposed customers' passports — www.bleepingcomputer.com — 30.09.2025 21:40