Microsoft Exchange Online classic Outlook connectivity outage
Service Disruption
Summary
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Microsoft's Exchange Online outage is preventing classic Outlook users from connecting to mailboxes, disrupting access for customers in Asia Pacific and North America. The incident was acknowledged at 09:57 AM UTC and is being investigated as a service-side connectivity failure. Microsoft says the current workaround is to use Outlook on the Web until the issue is mitigated.
Related Happenings
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H score25
First: 02.06.2026 20:02
Last: 02.06.2026 20:02
Sources 1
About this happening:
Microsoft is addressing a **widespread Exchange Online service disruption** that is delaying and failing email delivery for customers across **North America** and **Germany**. The...
Microsoft Exchange Online mail flow disruption
Service DisruptionAbout this happening: Microsoft is addressing a **widespread Exchange Online service disruption** that is delaying and failing email delivery for customers across **North America** and **Germany**. The...
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H score25
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Sources 1
About this happening:
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Service DisruptionAbout this happening: Microsoft is investigating an ongoing **service disruption** that is blocking **Teams** and **Office for the web** users from opening files, disrupting access to shared documents...
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H score44
First: 15.05.2026 12:40
Last: 15.05.2026 12:40
Sources 1
About this happening:
**Microsoft** issued immediate mitigation guidance for **CVE-2026-42897**, reducing risk for **Exchange Server 2016, 2019, and Subscription Edition (SE)** on-premises servers that...
Microsoft Exchange CVE-2026-42897 mitigation advisory
Advisory/MitigationAbout this happening: **Microsoft** issued immediate mitigation guidance for **CVE-2026-42897**, reducing risk for **Exchange Server 2016, 2019, and Subscription Edition (SE)** on-premises servers that...
Latest development: 15.05.2026 15:35
Microsoft issued temporary mitigation guidance for CVE-2026-42897 while a patch is still in development, recommending the Exchange Emergency Mitigation (EM) Service, which is enabled by default and can be checked with the Exchange Health Checker script, or the Exchange On-premises Mitigation Tool (EOMT) for disconnected or air-gapped environments. Microsoft noted that the mitigations can disrupt features such as OWA Print Calendar and Inline images, and that servers older than March 2023 cannot receive new mitigations through EM Service.
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Vulnerability
H score37
First: 15.05.2026 09:19
Last: 15.05.2026 09:19
Sources 1
About this happening:
**CVE-2026-42897** is an **actively exploited** **spoofing** vulnerability in **on-premises Microsoft Exchange Server** that can lead to **arbitrary JavaScript execution** in a br...
Microsoft Exchange Server spoofing/XSS flaw under active exploitation (CVE-2026-42897)
VulnerabilityAbout this happening: **CVE-2026-42897** is an **actively exploited** **spoofing** vulnerability in **on-premises Microsoft Exchange Server** that can lead to **arbitrary JavaScript execution** in a br...
Latest development: 09.06.2026 20:57
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Service Disruption
H score0
First: 13.05.2026 14:53
Last: 13.05.2026 14:53
Sources 1
About this happening:
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Microsoft Windows 365 Office installation disruption
Service DisruptionAbout this happening: The **Windows 365** service update has introduced a **configuration change** that is blocking **Office downloads and installs** for some customers, disrupting access on cloud PCs....
Timeline
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25.11.2025 11:57 2 articles · 7mo ago
Microsoft acknowledges Exchange Online mailbox connectivity outage in classic Outlook
Initial DisclosureMicrosoft acknowledged an Exchange Online service incident, EX1189820, that is preventing some users from connecting to their Exchange Online mailbox through the classic Outlook desktop client. Impact is limited to users in Asia Pacific and North America, and affected customers are advised to use Outlook on the Web while Microsoft investigates the connectivity failures and related login and server connection issues.
Show sources
- Microsoft: Exchange Online outage blocks access to Outlook mailboxes — www.bleepingcomputer.com — 25.11.2025 18:18
- Microsoft: Exchange Online outage blocks access to Outlook mailboxes — www.bleepingcomputer.com — 25.11.2025 18:18