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Royal Borough of Kensington and Chelsea hit by cyberattack

Incident
First reported
Last updated
Happening score
H score 24
1 unique sources, 2 articles

Summary

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The Royal Borough of Kensington and Chelsea and Westminster City Council were responding to a cybersecurity incident that disrupted multiple shared systems, including phone-lines, and forced continuity measures. The councils notified the ICO and are working with the NCSC on response and recovery. They said they are diverting resources to monitor communications and keep critical services running for residents.

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Timeline

  1. 01.12.2025 12:02 1 articles · 5mo ago

    RBKC confirms copied historical data and extended disruption

    Victim Impact Update

    RBKC told residents on Friday 28 November 2025 that its cyber-attack on an IT service provider may have exposed historical resident, customer, and service-user data, saying evidence showed some data had been copied and taken away. The council warned about possible social engineering, said restoring services could take at least two more weeks, and noted that Westminster City Council and Hammersmith and Fulham Council were assessing shared-service impact.

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  2. 26.11.2025 11:20 2 articles · 6mo ago

    Royal Borough of Kensington and Chelsea hit by cyberattack

    Initial Disclosure

    Identified on **Monday morning**, the incident had already affected shared council systems by the time RBKC issued its **Tuesday** statement. The early response focused on keeping **phone-lines** and other critical services available while recovery began.

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