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ICO reprimand of Post Office over postmaster data breach

Regulatory/Legal Action
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Last updated
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H score 22
1 unique sources, 1 articles

Summary

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The ICO issued a reprimand to the Post Office instead of a fine after reviewing a 2024 data breach that exposed the personal details of 502 postmasters. The breach came from an unredacted legal settlement document posted on the company website, making names, home addresses and postmaster status publicly accessible. The regulator said it had considered a penalty of just under £1.1m but did not view the case as “egregious” under its public-sector approach.

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Timeline

  1. 04.12.2025 11:35 2 articles · 5mo ago

    ICO reprimands Post Office over postmaster data breach

    Legal Policy Action Update

    The Information Commissioner’s Office said the Post Office received a reprimand rather than a fine after an unredacted legal settlement document on the Post Office corporate website made the names, home addresses and postmaster status of 502 people publicly accessible from April 25 to June 19 2024. The regulator said it had considered a fine of just under £1.1m under its public sector approach, but the infringements did not meet the threshold of “egregious”; the Post Office also offered compensation to impacted people and 24 months of identity protection, removed cached versions from search engines, and created an emergency working group and a documented publication policy.

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