Classic Outlook encrypted-email opening bug after update
Service Disruption
Summary
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Microsoft is investigating a classic Outlook disruption that prevents some users from opening Encrypt Only encrypted emails after Current Channel Version 2511 (Build 19426.20218). Affected messages can appear as a message_v2.rpmsg attachment or show a reading-pane credential error, leaving the content inaccessible. Microsoft says a fix is in progress and provides temporary workarounds, including saving encrypted mail before sending or rolling back to 16.0.19426.20186.
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Timeline
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30.01.2026 16:48 1 articles · 5mo ago
Microsoft rolls out fix for classic Outlook encrypted-email bug
Mitigation Patch UpdateMicrosoft says a fix for classic Outlook is now available for Microsoft 365 customers in the Beta Channel after a December update broke access to encrypted emails sent with "Encrypt Only" permissions. The fix will roll out to the Current Channel and Current Channel Preview in February, and users who cannot upgrade yet can use the Encrypt option under the Options ribbon or roll back Outlook with officec2rclient.exe to 16.0.19426.20186.
Show sources
- Microsoft fixes Outlook bug blocking access to encrypted emails — www.bleepingcomputer.com — 30.01.2026 16:48
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07.01.2026 18:30 2 articles · 6mo ago
Microsoft investigates classic Outlook encrypted-email opening bug
Initial DisclosureMicrosoft investigates a classic Outlook known issue that prevents recipients on Current Channel Version 2511 (Build 19426.20218) from opening emails encrypted with "Encrypt Only" permissions, with some users seeing a message_v2.rpmsg attachment or a restricted-permission Reading Pane error instead of message content. Microsoft says the Outlook Team is working on a fix and provides temporary workarounds, including saving encrypted emails after encryption and before sending or rolling back to 16.0.19426.20186.
Show sources
- Microsoft: Classic Outlook bug prevents opening encrypted emails — www.bleepingcomputer.com — 07.01.2026 18:30
- Microsoft: Classic Outlook bug prevents opening encrypted emails — www.bleepingcomputer.com — 07.01.2026 18:30