Microsoft Classic Outlook email sending disruption
Service Disruption
Summary
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Microsoft is investigating a Classic Outlook disruption that can prevent some users from sending or replying to email through Outlook.com, causing NDR errors and message delivery failures. The issue appears more likely when the sending account is an Outlook profile linked to another Exchange account or when an Exchange Online mail contact shares the same SMTP address. Microsoft says the problem is still under investigation and has not announced a fix yet. Temporary workarounds include removing the M365 account Address Book, creating a new classic profile, or sending mail through New Outlook or Outlook.com on the web.
Related Happenings
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Last: 15.05.2026 12:40
Sources 1
About this happening:
**Microsoft** issued immediate mitigation guidance for **CVE-2026-42897**, reducing risk for **Exchange Server 2016, 2019, and Subscription Edition (SE)** on-premises servers that...
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Latest development: 15.05.2026 15:35
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Sources 1
About this happening:
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Sources 1
About this happening:
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Timeline
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06.04.2026 22:19 1 articles · 1mo ago
Microsoft fixes Classic Outlook send failure via Outlook.com
Mitigation Patch UpdateMicrosoft fixed a known issue affecting some Classic Outlook users sending emails via Outlook.com that could return non-delivery reports (NDRs) with 0x80070005-0x0004dc-0x000524 errors. Microsoft said the service change was in production as of April 3, 2026, and advised affected users to use the New Outlook client or Outlook.com on the web; Microsoft also pointed users to downloading the Outlook Address Book for affected Outlook.com accounts.
Show sources
- Microsoft fixes Classic Outlook bug causing email delivery issues — www.bleepingcomputer.com — 06.04.2026 22:19
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02.04.2026 12:12 1 articles · 1mo ago
Microsoft investigates Classic Outlook email sending failures via Outlook.com
Initial DisclosureMicrosoft is investigating a known issue affecting some Classic Outlook users that can prevent sending or replying to email through Outlook.com and can return NDR errors such as 0x80070005-0x0004dc-0x000524. The failure appears more likely when the Outlook.com sending account is an Outlook profile linked to another Exchange account or when the sender has an Exchange Online mail contact with the same SMTP address, and Microsoft has recommended temporary mitigations such as removing the M365 account Address Book, creating a new classic Outlook profile, or using New Outlook or Outlook.com on the web.
Show sources
- Microsoft links Classic Outlook issue to email delivery problems — www.bleepingcomputer.com — 02.04.2026 12:12