Verizon nationwide wireless outage and $20 credit response
Service Disruption
Summary
Hide ▲
Show ▼
Verizon is issuing $20 account credits after a nationwide wireless outage left customers across the United States unable to make voice calls or use data. The disruption began on January 14 and left some phones stuck in SOS mode. Verizon said the problem was caused by a software issue and has told customers to restart their devices.
Related Happenings
Verizon nationwide wireless outage caused by software issue
Service Disruption
First: 15.01.2026 22:13
Last: 15.01.2026 22:13
Sources 1
About this happening:
**Verizon's nationwide wireless outage** disrupted cellular service across the **United States**, leaving some customers in **SOS mode** and briefly unable to reach **911**. Veriz...
Verizon nationwide wireless outage caused by software issue
Service DisruptionAbout this happening: **Verizon's nationwide wireless outage** disrupted cellular service across the **United States**, leaving some customers in **SOS mode** and briefly unable to reach **911**. Veriz...
Timeline
-
16.01.2026 18:19 2 articles · 4mo ago
Verizon nationwide wireless outage and $20 credit response
Initial DisclosureOn **January 14**, Verizon customers across the **United States** lost cellular service around **12 PM ET**, with many devices stuck in **SOS mode** until the outage was resolved later that night.
Show sources
- Verizon starts issuing $20 credits after nationwide outage — www.bleepingcomputer.com — 16.01.2026 18:19
- Verizon starts issuing $20 credits after nationwide outage — www.bleepingcomputer.com — 16.01.2026 18:19